Comments on: Efficient V Effective. https://gordontredgold.com/efficient-v-effective/ Wed, 05 Jun 2013 23:55:03 +0000 hourly 1 https://wordpress.org/?v=6.2.1 By: electrician melbourne https://gordontredgold.com/efficient-v-effective/#comment-238 Wed, 05 Jun 2013 23:55:03 +0000 http://gordontredgold.com/?p=443#comment-238 … [Trackback]…

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]]> By: Efficient V Effective. | Leadership Principles | Making #love and making personal #branding | Scoop.it https://gordontredgold.com/efficient-v-effective/#comment-237 Wed, 03 Apr 2013 21:39:48 +0000 http://gordontredgold.com/?p=443#comment-237 […] There is a big difference between being efficient and being effective.When we are efficient, it means that we complete our tasks with the minimum amount of wasted time or effort.In many companies there is a strong drive for efficiency.However, if we are not focused on the right things then this efficiency is actually wasted effort.In order to be effective we need to ensure that we are focused on the right things.When we do the wrong job it doesn’t matter how well or how good that we do it, it will not lead us to our desired results.This is wasted performance.In fact, if we do the right job poorly we will make more progress towards our goal, than if we do the wrong job brilliantly.As leaders it is our job to ensure that our organizations are focused on the right jobs, and as managers it’s our job to ensure that we do the jobs well.When our teams are focused on the wrong things, this wasted effort can have a significant effect on moral and motivation.No matter how hard we work we will never achieve our goals, and if we don’t know it’s the wrong job and we believe it’s the quality of work that is stopping us from being effective, then we will look to work harder, but to no effect.This is a spiral that will lead to frustration and consequently demotivation.Our goal should be, to be effective, which means delivering the intended result.In order to be effective we have to have a clear idea of what success looks like and know what is needed to deliver it.Once we know this, then we know that we are working on the right job.Once we are focused on the right job, then we can start to make progress.Once you know what your objective is and you can clearly articulate it, then you need to evaluate everything that you do and see whether it will help you in achieving those objectives.If it doesn’t then it’s the wrong job and you should stop doing it, it’s wasted effort.High performing teams are not necessarily ones who just do outstanding work, high performance can be achieved through always doing the right job and always doing it well.Our drive for efficiency has to be combined with a drive to ensure that we are focused on the right job. If we can achieve this then we can truly create high performing teams.There are plenty of examples of what I mean in sports, particularly soccer.People often believe that the team that has the highest amount of possession is the one that wins the most games. Whilst this statistic is true, what is even truer is that 100% of teams that score the most goals win 100% of the games.If our focus is just on creating a high possession percentage, but we don’t score any goals, then we will not win the game. We can have 100% of possession in our own half of the pitch, here we have achieved our efficiency target but we haven’t been very effective, i.e. we didn’t win the game.To win the game, our focus has to be on scoring more goals than the opposition. We may use a high possession percentage to ensure that our opponents have fewer opportunities to score, but our game plan must include creating good quality opportunities to score.Our goal needs to be effective first, identifying the right things to focus on, and then working to become more efficient in doing them.As we achieve the first part, our teams will start to see progress as they work on the right things, this will help increase motivation. Once they have done that then they can focus on doing these jobs better and they will see their harder work delivering even more progress, which will then lead to even higher motivation.This is the spiral that we are looking to create. This is the way to create a high performance culture and a highly performing team.  […]

]]> By: Gordon Tredgold https://gordontredgold.com/efficient-v-effective/#comment-236 Wed, 17 Oct 2012 06:05:02 +0000 http://gordontredgold.com/?p=443#comment-236 In reply to Peter Reniers.

Peter, good point, we are paid for results

]]> By: Peter Reniers https://gordontredgold.com/efficient-v-effective/#comment-235 Tue, 16 Oct 2012 06:00:51 +0000 http://gordontredgold.com/?p=443#comment-235 Guess the final say on efectiveness is about which crown will last

]]> By: Gordon Tredgold https://gordontredgold.com/efficient-v-effective/#comment-234 Sat, 13 Oct 2012 08:41:51 +0000 http://gordontredgold.com/?p=443#comment-234 Just as another example of efficiency versus effectiveness. On July 27th i went to the dentist with a broken crown, they provided me with an appointment at 10.00 and i was seen by the dentist at 9.59. All highly efficient. However, i have not had my crown repaired and my next appointment will be 13 October at which they will do my prep work, with the crown finally repaired (hopefully) Oct 28th. For me this is not effective, even though each appointment was efficiently executed on time, its still taken 4 months to fix my crown.
Compare this with my previous dentist in the US, first appointment was for 10.00 dentist was running late and saw at 10.45 and it took 2hrs instead of the planned 1hr, which meant the next patient was impacted. The following week i had a second appointment, which was for 14.00 which happened at 14.15, but by 15.00 i had a new crown and was completely satisfied. Here, even though the dentist lacked efficiency i had a new crown in a little over 10 days.
With the highly efficient dentist its 4 months.

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